AI, metaverse and sustainability in the new organizational design

Description

Generative artificial intelligence and immersive environments, including the metaverse, are transforming organizational design. The adoption of these technologies goes beyond the introduction of additional tools and constitutes a comprehensive organizational design process that reshapes how work is organized, the skills it requires, and the ethical, security, and governance conditions necessary to sustain transformation over time. This perspective draws on two complementary theoretical frameworks: Galbraith's Star Model, which links organizational performance to the alignment of strategy, structure, processes, rewards, and people, and Rogers' diffusion of innovations theory, which explains technological adoption as a social process that unfolds in successive waves. Through nine chapters, the analysis explores the effects of these technologies on decision-making, human-AI collaboration, talent management, workspaces, and organizational learning, while examining associated risks, including technological dependence, algorithmic bias, human vulnerabilities in cybersecurity, and the absence of clear governance mechanisms. Organizational transformation is therefore understood as an ongoing process that must be developed and sustained over time through comprehensive organizational redesign, continuous investment in human capabilities, and the establishment of a responsible organizational culture, robust security practices, and effective governance mechanisms capable of preserving the trust of organizational members.

How to cite

Editors and affiliations

All contributors are shown here. Affiliations are grouped when they are available in the book metadata.

Bibliographic information

Book title

AI, metaverse and sustainability in the new organizational design

Editors

Jesús Alejandro Vázquez Meza, Víctor Manuel Martínez García, Yennifer Díaz Romero, Manuel Iván Tostado Ramírez, Rogelio Estrada Lizárraga, José de Jesús Reyes Machain

DOI

https://doi.org/10.62486/978-9915-9928-8-4

Publisher

South American Publishing

Imprint

South American Publishing

ISBN

978-9915-9928-8-4 (eBook, Spanish)
978-9915-9928-9-1 (Softcover, Spanish)

Published

2026-10-26

Language

Spanish

Edition number

1

Publication type

edited_book

Subject area

Engineering & Technology

BISAC

BUS103000 (Primary)
BUS041000
COM004000
COM057000

THEMA

UYQE

License

Creative Commons Attribution 4.0 International

Copyright

© 2026 The Authors